2024 Outlook:研究與見解推動活動行業

2024年1月8日,加利福尼亞州聖地亞哥 – 來自PCMA召集領導者2024年的直播,Encore正在共享與專業人士需要了解的關鍵研究見解,其中包括:

  • 酒店經營者期望2024年的活動增長
  • 會議專業人士如何使今年的預算尺寸尺寸
  • 會議專業人士如何考慮衡量事件對組織的影響
  • 該行業如何定義“沉浸式”和“參與”事件

此外,Encore正在與領先的全球研究公司Kantar共享專有研究中的精選見解,介紹活動行業如何適應商業專業人員的期望不斷變化,以確保更大的事件影響。

與本·埃文(Ben Erwin)的面試機會:

  • 領導力學習:與 工作™的好地方™
  • 勞動力策略:通過提出目標增長,我們的12,000多個團隊成員在我們的故事的前面

預算前景:對於大多數組織來說,情況看起來不錯

  • 對於協會計劃者而言,有44%的人預計預算越來越多,而44%的人期望保持平坦,只有12%的人期望下降。公司和第三方計劃者報告說,他們比協會計劃者削減其他預算項目的可能性要小的可能性。計劃將這些領域削減這些領域。
    1. 道具
    2. 娛樂
    3. 異地活動
    4. 室內AV技術
    5. 食品和飲料

他們將ROI數據定位為證明AV技術/生產支出合理的最有用的工具。

“在展示某些投資的價值的挑戰時,我們旨在與解決方案和活動設計的所有客戶合作,以​​使這些選擇與組織的目標目標保持一致,”

會議計劃者如何定義沉浸式和參與?核心技術起著重要的作用

來自Encore專有研究的關鍵見解指出,沉浸式技術是今年計劃者的關鍵重點。促進情感聯繫,熱情,協作和積極參與的元素可以增加集中註意力,增強注意力並形成持久的事件印象。沉浸式技術和有影響力的內容推動了為組織帶來價值的參與度。

  • 93%的計劃者可能會使用沉浸式技術吸引與會者
  • 85%的計劃者認為沈浸式體驗促進了更多的與會者的參與度
  • 83%的人認為提供沉浸式體驗的技術將提高其活動ROI

當被問及頂級技術和生產元素計劃者在創建引人入勝的環境中最有價值時,這就是他們分享的。

  • 基本的照明元素,包括舞台照明,Gobos,LED升光 – 61%
  • LED牆,監視器或圖騰 – 52%
  • 風景秀麗的裝飾 – 50%
  • 背景音樂,刺痛或聲音效果 – 48%

協會規劃師將基本照明,音樂,獨特的風景和升級的音頻/麥克風對更具吸引力的環境進行了排名。

“這些見解表明,簡單的生產增加可以極大地改變事件環境。雖然有些人可能認為身臨其境或引人入勝的事件是只需要尖端的技術創新,或者只有最大的預算,但我們的技術很容易就可以使用我們的技術,”安妮特·穆迪(Annette Moody),SVP Production,Encore,Encore,Encore,Encore,Encore。 “今年的重點是支持與專業人士的使命,以通過其技術選擇創建更有意義,有影響力的事件。”

與安妮特·穆迪(Annette Moody)的面試機會:

  • 事件技術的價值主張
  • 事件技術成本的教育:歷史,商業模式,事件技術,互聯網,操縱和電源分配的定價結構的來龍去脈
  • 預算緊張的預算技巧和解決方案
  • 可以提升您的活動的新技術
  • 為小型活動擴展沉浸式和引人入勝的體驗

與公司同行相比,更多的協會計劃者正在測量ROE

  • 三分之二的活動計劃者的任務是測量ROI
  • 只有一半以上的計劃者的任務是測量ROE(經驗回報率)
  • 與公司的公司相比,更多的關聯計劃者的任務是測量ROE和3 黨派

儘管大多數對調查中有深入回應的協會計劃者報告說,他們主要在衡量與會者的反饋和對活動的看法,但其他人則指出,他們正在衡量從教育會議中的保留率,以及著陸頁點擊,社交媒體點擊,返回與會者的費率,全年跨越年度的讚助收入。

“Measurable outcomes have always been the backbone to successful events. Where we have the opportunity as an industry to grow is to identify more specific KPIs for the greater organizational impact. How can we grow beyond overall satisfaction and understand if we’ve made deeper connections with social programming, valuable learnings with content and greater interest in association engagement beyond the event itself? That’s where we’re looking ahead in 2024,” said Tara Higgins, SVP Commercial at Encore and President,哈格羅夫。

適應時代精神:將推動2024年及以後的撞擊設計活動的見解

活動社區最近有很多討論,我們的世界已經以前所未有的速度發生了變化,我們需要創新如何創建有影響力的事件。  這個前提促使人們與世界領先的研究公司Kantar進行深入研究,以分析活動所有者面臨的優先事項和挑戰。我們發現的是對事件中人類經驗的有力見解。從經濟學家和人類學家到未來主義者和首席執行官,研究跟踪文化的可衡量和持續的宏觀變化,並驗證了事件行業的更廣泛趨勢。這項研究以“街景”的“街景”訪談達到頂峰,以了解他們的態度,價值觀,優先事項和需求,並得到了與專業人士會面的直接客戶見解。

從長期不斷發展的消費者期望擁有可自定義的個性化體驗到圍繞社會福祉和包容性,人們和行為的關鍵趨勢以及對環境的技術和態度的提高價值體系。

Encore利用這項工作來向行業提供有關如何的建議 撞擊設計 –– 優化活動體驗以為您的組織帶來最佳成果的實踐。該研究還指導了產品路線圖,該路線圖將我們的技術解決方案管道與商業文化的轉變保持一致。

希金斯說:“影響著生活的各個領域的態度的定義見解之一是,有69%的全球成年人相信“人類”(尋求與真實的人建立聯繫)是一種極為或非常重要的個人價值。我們如何通過事件進行聯繫並承認我們的人性,”希金斯說。以下只是研究中的一些核心原則。

洞察力1:商業專業人員對活動對自己,組織,社區和整個社會的價值廣度感興趣。

戰略賭注: “因為我們日益增強的集體人性感是推動我們現在如何體驗世界的大部分方式,所以面對面的活動將繼續成為我們行業的驅動力。我們看到,不久的將來的發展是在事件日曆的完整生命週期中如何促進組織社區,為組織提供了增加的教育,曝光和聯繫,” Higgins,Higgins,SVP廣告。

相信:

  • 74%的全球成年人認為企業有責任使社會更公平
  • 39%的人報告說,“令人難忘”是事件的第二重要重點

洞察力2:事件中的歸屬和包容性是不可談判的。

戰略賭注: “活動策劃者都迅速構成了習慣和日常工作,以確保活動中的多樣性,公平,包容性和可及性 – 如果您不這樣做,這是您開始的一年。很快,我們看到養育Deib的習慣更廣泛地成為第二天性,確保歸屬的價格是

組織的入境,而不是事後的想法。 ”希金斯說。

相信:

  • 52%的全球成年人相信屬於地點或團體的一部分的感覺是極其或非常重要的個人價值。
  • 32%的全球成年人認為,“與他人建立聯繫”是事件的前三名,僅次於“令人難忘”

Insight#3:專業人士將繼續要求靈活地參加工作和活動,以及如何消耗信息和網絡。

戰略賭注: 希金斯說:“對於生活的許多方面來說,千篇一律的日子已經一去不復返了。” “對於使用空間和時間設計程序,空間和活動的時間和時間來創造性的事件

營銷吸引與會者俱有多項選擇選項以及控制自己的體驗的能力。在每個事件接觸點上利用經驗個性化也將創造針對與會者利益相互矛盾的事件的彈性。 ”

相信:

  • 32%的全球成年人認為,“與他人建立聯繫”是事件的前三名,僅次於“令人難忘”

與塔拉·希金斯(Tara Higgins)的採訪機會:

  • 商業和文化轉移驅動事件變化
  • 戰略和設計影響的重要性

關於連續

Encore創造了令人難忘的經歷,可以參與和改變組織。作為面對面,混合和虛擬事件的全球領導者,創新者和專家的再演團隊提供了真正的結果

通過事件策略,設計,技術,生產和數字解決方案。 Encore在北美,歐洲,中東,澳大利亞和亞太地區的20多個國家 /地區運營。是

全世界有2100多家首映酒店和場地的可信賴合作夥伴。該公司的總部位於伊利諾伊州席勒公園的芝加哥都會區。

Interview opportunities with Annette Moody:

  • The value proposition for event technology
  • Education on event technology costs: the history, the business model, the ins and outs of pricing structures for event technology, internet, rigging and power distribution
  • Budgeting tips and solutions for tight budgets
  • New and not-so-new tech that can elevate your event
  • Scaling immersive and engaging experiences for small meetings to large events

More Association Planners are Measuring ROE Compared to Their Corporate Counterparts

  • Two out of 3 event planners are tasked with measuring ROI
  • Just over half of planners are tasked with measuring ROE (Return on Experience)
  • More association planners are tasked with measuring ROE, compared to their corporate and 3rd party counterparts

While most association planners who gave in-depth responses on the survey reported that they are predominantly measuring attendee feedback and the perception of the event, others noted they are measuring retention from educational sessions, along with landing page clicks, social media clicks, return attendee rates and year-over-year sponsorship revenue.

“Measurable outcomes have always been the backbone to successful events. Where we have the opportunity as an industry to grow is to identify more specific KPIs for the greater organizational impact. How can we grow beyond overall satisfaction and understand if we’ve made deeper connections with social programming, valuable learnings with content and greater interest in association engagement beyond the event itself? That’s where we’re looking ahead in 2024,” said Tara Higgins, SVP Commercial at Encore and President, Hargrove.

Adapting to the Zeitgeist: Insights That Will Drive Designing Events for Impact in 2024 and Beyond

There’s a lot of recent discussion in the events community that our world has changed at an unprecedented speed, and we need to innovate how we create impactful events.  That premise spurred Encore to do in-depth research with the world-leading research firm, Kantar, to analyze the priorities and challenges faced by event owners. What we uncovered were powerful insights into the human experience at events. From economists and anthropologists to futurists and CEOs, the research tracks measurable and sustained macro shifts in culture and validates those broader trends for the events industry. The research culminated with ‘streetscape’ interviews with professionals around the globe to understand their attitudes, values, priorities, and needs, and it was followed up with direct customer insights from meeting professionals.

From the long-evolving consumer expectation to have a customizable, personalized experience to an increased value system around social well-being and inclusivity, key trends around people and behaviors, as well as technology and attitudes about the environment underpin the insights.

Encore has leveraged this body of work to advise the industry on how to design for impact-– the practice of optimizing the event experience to deliver the best outcomes for your organization. The research also guides a product roadmap that aligns our pipeline of technology solutions to the shifts in business culture.

“One of the defining insights that impacted attitudes in all areas of life was that 69% of global adults believe “humanness”—seeking to connect with real people—is an extremely or very important personal value. How we approach delivering on connections and acknowledging our humanness through events is key to the future,” said Higgins. Below are just a few core principles from the research.

Insight #1: Business professionals are interested in the breadth of value an event has for themselves, their organization, their communities, and society at large.

Strategic Bet: “Because our increased collective sense of humanity is what’s driving so much of how we experience the world right now, it’s a no brainer that in-person events will continue to be the driver for our industry. Where we see the near future going is in how technology fosters community in the full life cycle of an event calendar, delivering increased education, exposure and connection for an organization,” said Higgins, SVP Commercial at Encore.

Reasons to believe:

  • 74% of global adults believe businesses have a responsibility to make society fairer
  • 39% report that ‘being memorable’ is the second most important priority for events

Insight #2: Belonging and inclusivity at events is non-negotiable.

Strategic Bet: “Event planners are all quickly forming the habits and routine to ensure diversity, equity, inclusivity and accessibility at events—and if you’re not, this is your year to get started. Soon, we see the habits of fostering DEIB-A more broadly becoming second nature, ensuring belonging is the price of

entry for organizations, and not an afterthought,” said Higgins.

Reasons to believe:

  • 52% of global adults believe belonging, the feeling of being a part of a place or a group, is an extremely or very important personal value.
  • 32% of global adults believe “connecting with others” is a top three priority for events, behind “being memorable”

Insight #3: Professionals will continue to demand flexibility in how they attend work and events, as well as how they consume information and network.

Strategic Bet: “Gone are the days of one-size-fits-all for so many aspects of life,” said Higgins. “For events that means getting creative with the use of space and time to design programs, spaces and event

marketing that attracts attendees with multiple-choice options and the power to control their experience. Capitalizing on experience personalization at every event touchpoint will also create event resilience against conflicting attendee interests.”

Reasons to believe:

  • 32% of global adults believe “connecting with others” is a top three priority for events, behind “being memorable”

Interview Opportunity with Tara Higgins:

  • Business and cultural shift driving change in events
  • The importance of strategy and designing to impact

About Encore

Encore creates memorable experiences that engage and transform organizations. As the global leader for in-person, hybrid and virtual events, the Encore team of innovators and experts deliver real results

through event strategy, design, technology, production and digital solutions. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. It is the

trusted partner of choice for more than 2,100 premiere hotels and venues worldwide. The company is headquartered in Schiller Park, Ill., within the Chicago metro area.

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