If growth had a heartbeat, Michael is the metronome – steady, precise, always pushing the tempo. As Encore APAC’s Commercial Director, he leads a team of client experience managers who transform ambition into outcomes and vision into value. He’s a cross‑functional conductor who aligns creative, marketing and commercial streams around a single play – locking details, closing loops, and moving the room from idea to action. Where strategy meets showtime, he architects partnerships, creates value, and reads a pipeline like a producer reads a run sheet. Conversations start with why and end with ‘when do we start?’ Expect crisp briefs, clean handovers, and execution anchored in customer connection, storytelling and service excellence. Title says Commercial Director. Clients say trusted partner. Crew says rainmaker.

If a mood board could run on rocket fuel, Julz would be the launch director. As Encore’s resident creative firestarter. As the Creative Director for Encore APAC, Julz leads a creative design team that turns blank spaces into living stories, blending scenic design, creative multimedia production, content and light with a tiny bit of mischief. One minute she is shaping a human-centred journey for a leadership crowd, the next she is mapping an immersive brand world for a product reveal. Expect smart reveals, purposeful colour palettes, tactile materials, and content that feels handcrafted for every seat in the room. Julz is allergic to vanilla and lives for LIVE in full-blown multicolour. Her superpower is making ambitious ideas feel effortless, with the right balance of elegance and edge.

Jack is known for being our technical guru, making complex technical briefs work with mastery. He takes big-idea shows and makes them behave, translating creative intent into clear signal paths, rigging plans, LED canvases and comms that work under pressure. Think glare-free viewing angles, audio that hugs the room, content that hits on the beat and lighting that knows when to whisper and when to roar. Jack is equally at home inside pre-vis and on the catwalk in a headset, choreographing the dance between content, cue lights and human beings. He is unflappable, redundancy-obsessed and oddly proud of a cable run that looks like origami. Tech swagger, zero drama.

John is our creative production guru, coming up with ideas for Encore’s productions that have never been seen before. Then he turns those ideas into reality, aligning run sheets, supplier matrices and show calling so everything lands on the second. John lives where story meets schedule, shaping rehearsals that respect humans and time, and turning complexity into clean lines. He is the calm voice in comms, the pair of eyes that catches the almost, and the person who can read a floor plan like a novel. From high-energy launches to multi-room conferences and gala spectacles, John builds the invisible architecture that lets audiences feel only the magic. Title says Producer. Clients say creative genius. Crew says legend.

If bluesky thinking had a frequentflyer program, Hayley would have lifetime platinum. As Encore APAC’s Client Experience Manager, she brings a freshair perspective to every conversation — opening doors, expanding horizons and helping our partners see what’s truly possible.

Hayley thrives in the space between imagination and execution. She takes briefs, business challenges and “we’ve always done it this way” moments, and flips them into new pathways, new ideas and new ways of working. Outofthebox thinking isn’t her style — it’s her signature.

Whether she’s shaping a first meeting, guiding a discovery session or cocreating a pioneering project, Hayley has a way of making collaboration feel effortless. She listens deeply, connects quickly and frames possibilities in a way that feels exciting and achievable all at once.

Expect conversations that spark ideas, pathways that didn’t exist before and partnerships that grow because someone dared to think differently.

If relationships were stage-craft, Sophie would be the one shaping the sight-lines. She has a natural ability to bring people together, read the room and build trust quickly, creating partnerships with venues that are genuine and productive. Sophie thrives in collaborative environments, translating ideas into momentum and conversations into outcomes.

Whether she’s nurturing existing relationships or opening new ones, Sophie brings a thoughtful, human approach that makes working together feel seamless. Expect purposeful conversations and a partner who understands that great events start with strong connections

If collaboration were a craft, Amanda would be the master builder — shaping relationships that last, lift and lead the way forward. As Encore APAC’s Strategic Partnerships Director in Singapore, she works at the intersection of creativity and commercial thinking, bringing together venue partners and industry leaders to imagine what’s possible and then make it practical.

Amanda is the spark in the room who turns a conversation into a concept and a concept into a partnership. Whether she’s codesigning an experience with a longstanding client or opening doors with a new partner, Amanda blends strategic clarity with creative curiosity.

Expect conversations that feel like collaboration, solutions shaped through true partnership and a way of working that makes every stakeholder feel seen, supported and inspired.

If a partnership could have a north star, Katherine would be the one charting the course. As Senior Director of Strategic Partnerships APAC, she helps hotel brands and venue owners see the Encore difference – not in theory, but in the way their spaces transform, their teams elevate and their event customers return for more. Katherine’s talent lies in revealing what a venue can become. She shows senior leaders how an inhouse partnership built on creativity, collaboration and capability can turn a property into a destination of choice for planners seeking elevated, experience-led events. She frames possibility with clarity, connecting business outcomes to guest experience in ways that make perfect sense. Expect conversations that open doors, strategies that strengthen relationships and a partnership model that feels as natural as it is effective.